Your Privacy Matters
Last updated: December 1, 2024
We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- •Name and email address
- •Company information and job title
- •Phone number and billing address
- •Profile picture and preferences
Usage Information
We automatically collect certain information when you use our services.
- •Log data (IP address, browser type, pages visited)
- •Device information and operating system
- •Cookies and similar tracking technologies
- •Feature usage and performance data
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- •Provide and maintain the CRM service
- •Process transactions and send related information
- •Send technical notices and support messages
- •Respond to your comments and questions
- •Improve our products and services
- •Develop new features and functionality
- •Monitor and analyze trends and usage
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- •Encryption of data in transit and at rest
- •Regular security assessments and updates
- •Access controls and authentication
- •Employee training on data protection
- •Incident response procedures
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- •Access to your personal information
- •Correction of inaccurate information
- •Deletion of your personal information
- •Restriction of processing
- •Data portability
- •Objection to processing
- •Withdrawal of consent
5. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- •With your explicit consent
- •To service providers who assist us in operating our platform
- •When required by law or to protect our rights
- •In connection with a business transfer or acquisition
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- •Essential cookies (required for platform functionality)
- •Analytics cookies (help us understand usage patterns)
- •Preference cookies (remember your settings)
- •Marketing cookies (for targeted advertising)
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@crmpro.com
Address: 123 Business Avenue, Suite 100, San Francisco, CA 94105
Phone: +1 (555) 123-4567
Questions About Privacy?
Our team is here to help. Contact us if you have any questions about our privacy practices.
Contact Us